Vaishali, Ghaziabad, Uttar Pradesh 201010
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Introduction
This policy explains what personal data neurocarebydrgajendra.com collects, why, and your rights. It is written with reference to the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 and the Rules made under it in 2025, to the extent they apply. The data fiduciary is Dr. Gajendra Singh Sandhu, W-3, Ashok Marg, near Radisson Blu Hotel, Sector-1, Vaishali, Ghaziabad, Uttar Pradesh 201010.
1. What we collect
- Contact and appointment form: your name, phone number, email address, and the message you choose to type.
- Phone and email enquiries: the details you give us when you call or write.
- Technical Data: We automatically collect your IP address, browser/device type, pages visited, and approximate location using cookies and analytics tools like Google Analytics.
- Cookies: small files that help the website work and show how it is used.
We ask you not to share your diagnosis, symptoms or medical reports through the website form. Health information should be shared only during a consultation.
2. Why we use your data
- To reply to your enquiry and arrange or confirm an appointment
- To improve the website, for example by seeing which pages are read.
- To keep the website secure and to meet legal obligations.
We do not use your data for advertising, we do not sell it, and we do not send marketing messages.
2. Why we use your data
- To reply to your enquiry and arrange or confirm an appointment
- To improve the website, for example by seeing which pages are read.
- To keep the website secure and to meet legal obligations.
We do not use your data for advertising, we do not sell it, and we do not send marketing messages.
3. Your consent
When you submit the form you agree that the clinic may use the details you give only to reply to your enquiry. A consent checkbox appears beside the form. You can withdraw consent at any time by writing to the email below. Withdrawing consent does not affect earlier use of your data. We keep a record of the consent you give when you submit the form, including the date and the wording shown to you.
4. Who sees your data
When you submit the form you agree that the clinic may use the details you give only to reply to your enquiry. A consent checkbox appears beside the form. Your details are seen only by the doctor and clinic staff who handle appointments. We may share data with service providers who help run the website or email (for example hosting, analytics and email services), who are required to handle it securely, and with authorities where the law requires it. We do not sell or rent your data. We do not publish any patient’s name, photograph, record or other identifying detail on this website. Personal data of patients or enquirers is not entered into artificial intelligence tools except as permitted by applicable privacy and confidentiality law. You can withdraw consent at any time by writing to the email below. Withdrawing consent does not affect earlier use of your data. We keep a record of the consent you give when you submit the form, including the date and the wording shown to you.
5. How long we keep it
Form enquiries are kept for [ period: 12 months ] unless you become a patient, in which case records are kept as required by medical record rules. Analytics data is kept for the period set in the analytics tool. After that, data is deleted or anonymised.
6. Security
We use reasonable security measures, such as secure hosting, limited access and secure connections (HTTPS). No website or transmission over the internet is completely secure, so we cannot guarantee absolute security. If a personal data breach occurs, we will inform you and the authorities as the law requires.
7. Your rights
You may ask us to:
- Tell you what personal data we hold and how it is used.
- Correct or update your data.
- Erase your data when it is no longer needed.
- Withdraw your consent.
- Nominate another person to exercise your rights if you die or become unable to do so.
Write to the contact below and we will respond within a reasonable time. If you are not satisfied, you may approach the Data Protection Board of India as the law provides.
8. Children
This website is meant for adults. If you are under 18, please ask a parent or guardian to contact the clinic on your behalf. We do not knowingly collect a child’s data without verifiable parental consent.
9. Cookies and analytics
You can block or delete cookies in your browser settings. Blocking some cookies may affect how parts of the website work.
10. Third-party sites
The website links to Facebook, Instagram, LinkedIn, YouTube and Google Maps. These services have their own privacy policies, and we are not responsible for how they handle your data.
11. Comments
Comments on blog posts are turned on . Please do not post your name, diagnosis or treatment details in any comment.
12. Changes to this policy
We may update this policy. The Last updated date shows when. Please check it from time to time.
13. Grievance and contact
Grievance contact : Dr. Gajendra Singh Sandhu
Email: care@neurocarebydrgajendra.com |
Phone: +91 73574 80534
Address: W-3, Ashok Marg, near Radisson Blu Hotel, Sector-1, Vaishali, Ghaziabad, Uttar Pradesh 201010 time.